Our Policies

This Shipping Policy describes how Pavi handles delivery times, charges, and service coverage for your orders. 1. Delivery Areas & Coverage We deliver across India (Pan India). Availability of delivery to your address will be shown at checkout based on your pincode. 2. Shipping Time Orders are usually processed within 1–2 business days after confirmation. Your order will be delivered within 3–7 business days, depending on your location. Delays may occur due to festivals, strikes, bad weather, or courier issues. 3. Shipping Charges An extra ₹60 will be charged for shipping on all orders. Free shipping on orders above ₹1500. 4. Order Tracking Once your order is shipped, you may receive a tracking link or update (where available) so you can follow the status of your shipment. 5. Contact for Shipping Support If your order is delayed, you have questions about delivery, or you face any issues with shipping or packaging, please email us at: pavibypankhudi@gmail.com.

All sales made through Pavi are final. We do not offer returns or exchanges once an order is placed and delivered.

At Pavi by Pankhudi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you shop on our website. 1. Information We Collect Account Information: name, email, phone number, and shipping address for order delivery Shopping History: products viewed, items in cart, and purchase history Device Information: IP address, browser type, and device details for security and analytics Note: We do not collect or store any payment information. All payment processing is handled securely by our payment partners. 2. How We Use Your Information To process and fulfill your orders To send order confirmations and shipping updates To provide customer support and handle returns To send you product recommendations and promotional offers (with your consent) To improve our website and shopping experience 3. Sharing Your Information We do not sell your personal data. Your information may be shared with: Shipping partners for order delivery Payment processors for secure transaction handling Customer service providers for order support 4. Marketing Communications You can opt-in to receive marketing emails about new products, special offers, and updates. You can unsubscribe from these communications at any time by clicking the unsubscribe link in our emails or contacting us directly. 5. Your Rights You have the right to: Access your personal information Update or correct your account details Request deletion of your account Opt-out of marketing communications To exercise these rights, please contact us at pankhudisunshine@gmail.com. 6. Security We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. 7. Contact Us If you have any questions about this Privacy Policy or your personal information, please contact us at: Email: pavibypankhudi@gmail.com Brand: Pavi

Welcome to Pavi . By accessing our website at Pavi , you agree to these terms and conditions for online shopping. 1. Account Registration To make purchases, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. 2. Product Information We strive to display accurate product information, including prices, descriptions, and availability. However, we reserve the right to correct any errors and modify prices without prior notice. 3. Orders and Payment By placing an order, you agree to pay the full amount specified. All prices are in the currency displayed on the website and are subject to change without notice. Important: We do not collect or store any payment information. All payment processing is handled securely by our payment partners. Your payment details are never stored on our servers. 4. Shipping and Delivery Orders are shipped in accordance with our Shipping Policy. By placing an order, you agree to the shipping timelines, charges, and conditions described there. 5. Returns and Refunds All sales made through Pavi are final. We do not accept returns or provide refunds for orders once payment has been completed, except where required by applicable law. Please review your cart, shipping address, and order details carefully before confirming your purchase. 6. Intellectual Property All content on this website, including images, text, and logos, is the property of Pavi and is protected by copyright laws. 7. Limitation of Liability Pavi shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. 8. Contact Information If you have any questions about these Terms, please contact us at: Email: pankhudisunshine@gmail.com Brand: Pavi